CLAW – Crisis Management Exercise with CERT team
CLAW – Crisis Management Exercise with CERT team
Crisis management is a process in which an organization deals with a devastating and unexpected event that threatens to harm the organization or its stakeholders.
An anti-crisis exercise was conducted among the CSIRT team.
Exercise is a kind of exam or “educational alarm”, in which you can find weaknesses in times of crisis, and which can also help in creating a plan to overcome the crisis.
Determine how well the incident detection and identification process is organized.Before the crisis management exercise, the following goals were set:
- Clearly define the roles and responsibilities of the team.
- Test the critical thinking of team members.
- Check the stress resistance of the team.
- Check for “fallback” solutions to problems.
The exercise involved RENAM employees, as well as employees of the Ambulance Hospital.
The crisis management exercise was a success. Analysis of the exercise deduced the strengths and weaknesses of the team.
In the future, the following actions will be carried out for crisis management:
- Several more similar exercises will be held, but with other participants and other projects.
- The communication process during the crisis will be better debugged. Each employee should clearly know who he should contact in a given situation during a crisis.
- Create a crisis management plan.
